Help when you need it
Start with the manual and the videos; if the answer is not there, message the team that builds Decima.
The user manual
Every screen of the till and the back office, chapter by chapter, from setting up to the daily routine.
Download the manualVideos with Tari
The whole till, fiscalisation explained, contract work and Decima for accountants.
Watch the videosQuestions
Fiscalisation, working offline, licences, data, backup, currencies and payments.
Read the answersDownloads
The latest Decima POS for Windows, Android on request, and Decima Launcher.
Get the latest versionArticles
VAT, tax and payroll explained, every figure from ZIMRA's own pages.
Read the articlesTalk to us
WhatsApp +263 77 130 8790 or call 0714 391 414, from the team that builds Decima.
Message usThree things that get you an answer faster
- Your business name and the till it is about
- The version, under Back office, then Control Hub
- What you were doing, and a photo of the screen if you can
If a fiscal day will not close
Do not close it by hand at ZIMRA's portal while receipts are still waiting on the till: message us first, so no receipt is lost.
See it ring up a sale in your own shop
A demonstration rings up a real sale and opens the books it made. We come to you in Bulawayo or Harare, or set it up remotely.